Intelliva LLC · Privacy

When you book an Intelliva meeting, we store the primary booker’s contact and meeting details in our CRM for meeting preparation and related follow-up. This is not a marketing or SMS subscription. Additional guests and hiring applications are not added through this integration.

Privacy Policy

Book a conversation through our scheduling calendar. CRM follow-up is available with your permission. SMS is not available yet.

Last updated: September 8, 2026

Intelliva LLC (“Intelliva,” “we,” “us”) provides AI education, implementation, and business support. This policy describes how we handle information when you use our website, contact us, interact with an AI assistant, book a conversation, or enroll in a messaging program.

Information we collect

  • Information you choose to provide, such as your name, company, email address, telephone number, inquiry, appointment preferences, and messages.
  • Conversation information when you choose to use an AI assistant, including chat messages, voice audio processed to respond to you, transcripts, and any details you ask us to save or use for an appointment.
  • Technical information needed to operate and protect the service, such as IP address, browser/device information, request times, error records, and session identifiers.
  • Messaging preferences and consent records, including the program you selected, consent wording, date, source, and opt-out requests.

Please do not include passwords, payment-card details, sensitive health information, or confidential information you are not authorized to share in a chat, voice conversation, or text message.

How we use information

We use information to answer questions, provide requested services, arrange and manage appointments, maintain customer relationships, troubleshoot problems, protect our systems, comply with legal obligations, and honor communication preferences. Marketing messages require the separate permission applicable to that messaging program.

AI conversations and service providers

When enabled, our AI assistant uses Vapi and its speech and AI service providers to process conversations. Voice processing requires microphone access. We disclose AI use before a conversation starts. If a conversation will be recorded beyond the processing needed to respond, we will provide a recording notice and obtain consent where required.

Information necessary to fulfill a request may be processed by our hosting, communication, calendar, and customer-management providers. Cal.com processes booking details and checks connected calendars for availability. Confirmed appointments are written to our company Google Calendar; Twilio may process opted-in SMS communications. These providers process information to deliver their services under applicable agreements. AI responses can be inaccurate; a proposed booking is not confirmed until the booking system reports success.

Mobile information and SMS consent

We do not sell, rent, or share mobile numbers, SMS opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes. We may provide the information needed to deliver and support your messages to contracted messaging and service providers. Consent is specific to Intelliva and the program you choose.

Providing a phone number, booking an appointment, accepting website terms, or starting a web chat does not by itself subscribe you to SMS marketing. You may decline SMS and still inquire about or purchase services. Reply STOP to a program message to opt out, or HELP for assistance. See our SMS terms for more details.

Other disclosures

We may disclose information when required by law, to respond to valid legal requests, to protect rights or safety, or as part of a business transaction subject to appropriate safeguards. These disclosures do not authorize the sale or transfer of SMS marketing consent.

Cookies and browser storage

We use necessary session mechanisms to maintain conversations and protect requests. Optional voice/chat features contact their service providers when you start using them. We do not currently place advertising trackers on this website. If that changes, we will update this policy and provide choices where required.

Retention and security

We keep information for the purposes described here, including providing services, maintaining appropriate business records, honoring opt-outs, and meeting legal obligations. Retention varies by record and provider. We use access controls and other reasonable safeguards, but no internet service is completely secure. We limit access to information to people and providers who need it.

Your choices and requests

You can decline microphone access, end an AI conversation, use another contact method, unsubscribe from SMS, or ask about accessing, correcting, or deleting your information. Depending on your location and applicable law, you may have additional privacy rights. We may need to verify a request and retain information when legally required.

For privacy requests, contact Intelliva at team@intellivagroup.com. If you are contacting us about an existing SMS program, you may also reply HELP to a program message.

Children and international processing

Our business services are intended for adults, not children under 13. We do not knowingly collect personal information from children under 13. Our providers may process information in the United States and other countries where they operate.

Changes to this policy

We will post updates on this page and revise the date above. We will provide additional notice or obtain new consent when required. A policy update does not expand an existing SMS consent to a new purpose.